▪︎ Organize product certification courses, after detecting market niche and in order to open new local distributors. ▪︎ Marketing: establishing commercial agreements with local magazines of architecture, design and home decor to publish product content in collaboration with the marketing department in Costa Rica. ▪︎ Carrying out background research and presenting findings on competition brands producing documents, briefing papers, reports and presentations. ▪︎ Business plan programming with distributors: present product demos in showrooms to purposely establish a daily client flow, prepare presentations for clients. ▪︎ Instruct new personnel on luxury sales from different countries in Latin America (Costa Rica, Ecuador, Guatemala & Dominican Republic: on-site training visiting clients nation-wide, presenting new products to distributors’ staff. Professional publications establishing personal networks participating in professional societies. ▪︎ Maintain professional and technical knowledge by attending educational workshops reviewing ▪︎ Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques. ▪︎ Enhance customer service experience by selling products, meeting customer needs, and follow-ups. ▪︎ Resolve customer complaints by investigating problems developing solutions preparing reports making ▪︎ Implement the use of CRM Salesforce: submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual sales and territory analyses. ▪︎ Prepare purchase orders to clients and distributors by referring to price lists and product literature. ▪︎ Coordinate with logistics staff and stock manager to provide clients with solicited merchandize in a cost effective and reduced time frame. ▪︎ Service existing accounts, obtain orders, and establish new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. ▪︎ Assess architects, engineers, project managers on the selection of home automation systems and wiring devices for residential and commercial use of the luxury product brands My Home and Axolute. ▪︎ Visit on site projects: specify and suggest products to clients, inventory the existing outlets and propose product line. ▪︎ Travel nation-wide in search of new hospitality, commercial and residential projects in the luxury market. ▪︎ Contribute to team effort by accomplishing related results as needed. ▪︎ Surpass sales goals by 140% focusing efforts studying existing and potential volume of clients. Proposal urban upgrading, public transport movement and insertion of commercial areas in the area.Ģ015 ICFF International Contemporary Furniture Fair – New York City, USAĢ011 XIV SAL – Latin American Architecture Seminar – Campinas, BrazilĢ008 XXIII UIA – World Congress of Architecture – Turin, ItalyĢ006 ICOMOS XXVII – Seminar on Monuments Restoration & Conservation – Santo Domingo, DRĢ005 XXII UIA – World Congress of Architecture Istanbul, Turkey Research on the satellite town of the Alcarrizos in Santo Domingo. Publication of photographs for the “Salone del Mobile” exhibition in Italy.įilament City Proposal urban social and commercial revitalization for the new headquarters of the university in Esch-Sur-Alzette, Luxembourg. Italian: Societá Dante Alighieri - Santo Domingo, Dominican Republicįrench: Alliance Française - Santo Domingo, Dominican RepublicĬhoate Rosemary Hall – Wallingford, CT, USAĬRM (SalesForce) / Graphic design Adobe Creative Suite Photoshop, InDesign & Illustrator / CAD Modeling /VectorWorks / Sketchup 3D / 4D Cinema / MS Office Programs / Mac Os X / Model building / DigitalPresentations / Text Editing / Graphic Design / Book Layout / Photography Theory and Tools of the Harvard Negotiation Project - Punta Arenas, Costa Ricaĭesign, Modeling and Architectural Image Course with Maxon Cinema 4D software Altos de Chavon School of Design affiliated with Parsons School of Design - Santo Domingo, Dominican Republic Negotiation ▪︎ Team Management ▪︎ Sales ▪︎ Architecture ▪︎ Urban Planning ▪︎ Interior Design ▪︎ Relationship Building ▪︎ Customer Service ▪︎ Closing Skills ▪︎ Presentation Skills ▪︎ Motivator ▪︎ Self-Development ▪︎ Inventory Management ▪︎ Verbal Communication ▪︎ Polyglot Dynamic and creative with significant experience managing work teams and responding to clients’ requests combining project design, planning, logistics and customer service with a pleasing personality.
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